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Moving Terms
Accessorial Services Services, other
than line haul transportation, performed by an agent or the van operator (such as;
packing, unpacking, an extra pickup, a long carry, an
elevator carry, etc.). Accessorial services are charged
in addition to line haul transportation charge.
Additional Transportation Charge (ATC)
This regionally adjusted charge compensates the carrier
for services performed in areas where the labor rates
are higher than the national average. It also
compensates the carrier for additional costs incurred
due to traffic congestion and added time traveling to a
remote area for pickup or delivery.
Advanced Charges (Third
Party Service) Charges for services of
others engaged by an agent or the carrier at your
request. These charges are advanced to your Bill- of-
Lading charges; for example, having a pool table
dismantled for transport by a billiard service company
prior to packing is a third party service.
Agent An affiliated moving company
authorized to act on behalf of a motor carrier (i.e.;
Mayflower, North American, Allied, Paul Arpin, etc.).
The affiliated moving company (the agent) may serve as
the booking ae origin agent, the hauling agent
and/or the destination agent.
Auxiliary Service
(Shuttle) If the assigned
over-the-road van is unable to make a normal
pickup/delivery because of physical constraints
and a second, smaller vehicle is needed, this is
considered Auxiliary Service (a shuttle).
Examples of such physical constraints include
situations such as a road or driveway that is
too narrow, a bridge unable to support the
weight of the van, and the inability to park the
moving van within a reasonable distance of the
pickup or the delivery residence. Charges for
the second, smaller vehicle are assessed on an
hourly basis, in addition to charges for the
extra labor involved in making the pickup with
the shuttle truck.
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Bill of Lading The is your
contract with the carrier. It is your receipt
for your goods and the contract for their
transportation. Your signature on this document
acknowledges that your goods have been loaded on
the moving van and "released to the carrier".
Binding Quote A guaranteed
price based on the inventory "no more, no less."
Booking Agent
("Writing Agent") The agent who
accepts the order for your move and registers it
with the van line. The booking agent may, or may
not, also act as your origin or your destination
agent.
Bulky Article Items such as
cars, boats, snowmobiles and campers usually
carry a bulky article charge to compensate the
carrier for the difficulty of loading and
unloading such articles, and their unusual bulk
or low weight density. In some cases, an
additional "weight additive" rate is applicable.
Carrier The company
providing transportation for your household
goods and on whose interstate or intrastate
operating authority the shipment is moved.
Carrier's
Liability For Loss Or Damage The liability that
the Carrier assumes for your possessions. This
amount ranges from a low of $0.30 per pound per
article (for moves within a State) or $0.60 per
pound per article (for Interstate moves) to
"Full Replacement Value" with no deductible.
There are several different liability options
available to you so be sure to ask the Carrier's
Representative to explain each option, its
ramifications and its cost. Carrier's Liability
For Loss or Damage is often incorrectly referred
to as "insurance". It's good to know the
difference between Carrier's Liability For Loss
or Damage and insurance, so ask your van line
representative to explain the difference to you.
Claim Shippers
statement of loss or damage to any of his/her
household goods while they were in the care of
the carrier or its agent. Such statements are
generally made on a "Claim Form". C.O.D. (Cash
On Delivery) Shipments where customer pays
moving charges at the time of delivery. For
C.O.D. shipments, payment is required in cash,
or by travelers check, money order, cashier's
check or credit card (pending a prior credit
card approval process). Personal checks are not
accepted for payment of C.O.D. charges.
Consignee The person to
whom the shipment is to be delivered. Consignor
The person from whom the shipment picked up
from.
CP (Carrier
Packed) Articles packed
into cartons or crates by the carrier, not the
shipper.
CWT This abbreviation
stands for the rate or charge per 100 pounds.
Deadhead Empty (unloaded)
miles traveled by a driver in order to move his
or her truck to pick up a paying load.
Declared Valuation Distance Carry
information to you or the van operator
regarding your shipment.
Destination Agent The agent
designated in the destination area to be
available to assist or provide information to
you or the van operator regarding your shipment.
Accessorial
Services Services, other
than line haul transportation, performed by an
agent or the van operator (such as; packing,
unpacking, an extra pickup, a long carry, an
elevator carry, etc.). Accessorial services are
charged in addition to line haul transportation
charge.
Additional Transportation Charge (ATC)
Distance Carry See "Long
Carry".
Elevator Carry A charge to
compensate the carrier for the additional labor
required to move a shipment by way of an
elevator.
Additional Transportation Charge (ATC)
Estimate A professional
assessment of the van space requirements, weight
of household goods and cost of the move
determined by the physical/visual inspection of
a shipment by a representative of the carrier.
Extra Stop (Extra
Pickup or Delivery) If a van operator
is required to make an extra stop at either
origin or destination (other than the main
pickup or delivery points), an extra charge is
assessed - the charge is determined by the
tariff.
Flight Carry See "Stair
Carry".
Flight Charge See "Stair
Carry". Full Replacement
Value Protection A valuation
program which does not incorporate depreciation
as a factor in settling claims for loss or
damage.
International Any move which
crosses a country boundary, regardless of the
number of mile
Interstate Any move which
crosses a state boundary, regardless of the
number of miles. Distinguished from intrastate.
Intrastate Any move which
does not cross a state boundary, typically over
40 miles. Distinguished from interstate.
Inventory The list
itemizing the goods (and their condition) that
you have released to the carrier.
Leaveover See "Overflow".
Linehaul The tariff
transportation charge to move your shipment from
point of origin to its final point of
destination.
Local In the same city.
Long Carry
("Distance Carry") A charge assessed
when a shipment must be moved more than 75 feet
from the rear of the moving van to the entrance
of the residence.
Long Haul A move over 450
miles from point to point. Long hauls are
(generally) performed with tractor-trailers.
Lowball An estimate of
moving costs that is purposely estimated low in
order to secure a sale from the customer.
Non-Binding Quote Based on the
weight of the shipment.
Operating
Authority Certification
issued by a state or federal governmental entity
authorizing a carrier to move household goods
between designated geographical areas. A van
line's agent may also have its own separate
"operating authority" issued by a state or
federal governmental entity, to move shipments
within a certain geographical area.
Order For Service The document
authorizing the carrier to transport your
household goods. Order For Service Number: The
number used to identify your shipment. It
appears in the upper right corner of the Bill of
Lading and on the Order for Service.
Origin Agent The agent
designated in the origin area to be available
for preliminary readying of the shipment before
movement (such as packing cartons), or to
provide information to you regarding your move.
Overflow
("Leaveover") Articles that are
left behind due to insufficient space on a van,
to be loaded on a second van for transportation
and delivery.
Re-weigh Second weighing
of shipment performed at destination at the
shippers or the carrier's request. Road Van: A
long haul tractor-trailer that moves shipments
long distance (which is generally considered
over 450 miles).
Shipper The person
(customer) whose goods are being moved.
Short Haul A move that
takes place under 450 miles. Short hauls are
(generally) performed with straight trucks,
although tractor-trailers can, and are, often
employed to complete large short haul moves.
Stair Carry An extra charge
to compensate the carrier for the additional
labor and time required to move a shipment (such
as pianos) up or down flights of stairs which
lead to or from an origin or destination
residence.
Storage In Transit
(S.I.T.) Temporary storage
of your household goods in the warehouse of the
carrier's agent, pending further transportation.
Straight Truck A truck,
generally one half the size and capacity of a
tractor-trailer. Straight trucks are single cab
and body vehicles (as opposed to a
tractor-trailer in which the cab can be
separated from the trailer).
Survey When the booking
or origin agent examines (i.e., surveys, or
visually inspects) the shipper's goods to
develop an cost estimate.
Tariff The carrier's
provisions, including rates, for services
performed during the course of moving a
shipment.
Third Party
Services Services performed
by someone other than the carrier at your
request or as required by federal, state or
local law.
Unpacking The removal of
your goods from containers (boxes) and crates,
and the disposal of such containers and packing
materials.
Valuation Shipper's
declaration of the value declared for the
possessions being shipped, thereby establishing
the carrier's maximum liability for loss or
damage to the shipment. If no value is declared,
the liability is then controlled by the tariff
under which the shipment was moved.
Van Movers call all
types and kinds of trucks used for moving
"vans". A van can be as small as an econoline
pack van or as large as an 80 foot long
tractor-trailer rig.
Van Operator The driver of
the vehicle carrying your household goods.
Writing Agent ("Booking Agent")
The agent who
accepts the order for your move and registers it
with the van line. The booking agent may or may
not be your origin or destination agent.
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